PRIVACY POLICY

WHO WE ARE
SPLASHMOB is a car care brand selling premium pressure washers and detailing equipment online.

WHAT WE COLLECT
When you place an order or contact us, we collect:
- Name
- Email address
- Shipping address
- Billing address
- Phone number (optional)
- Payment information (processed securely by our payment provider — we don't store card details)
- Order history

We also automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent on site
- Referring URL

HOW WE USE IT
- To process and ship your orders
- To send order updates, tracking, and shipping notifications
- To respond to customer service enquiries
- To improve our website and product offerings
- To send marketing emails (only if you opt in — you can unsubscribe at any time)

WHO WE SHARE IT WITH
We only share data with third parties necessary to fulfil your order:
- Payment processors (to handle transactions)
- Shipping carriers (to deliver your order)
- Email service providers (for order confirmations and marketing)
- Analytics providers (Google Analytics, Shopify Analytics, TikTok Pixel, Meta Pixel — anonymised data)

We do not sell your personal data to anyone.

COOKIES
Our website uses cookies to remember your cart, improve performance, and track marketing effectiveness. You can disable cookies in your browser settings, but some site features may not work properly.

YOUR RIGHTS
You can request a copy of your data, ask for corrections, or request deletion at any time by emailing splashmob@outlook.com.

DATA SECURITY
All transactions are encrypted using SSL. We use industry-standard practices to protect your information.

CHANGES TO THIS POLICY
We may update this policy occasionally. Changes will be posted on this page with a new effective date.

CONTACT
Email splashmob@outlook.com for any privacy questions.